Terms of service
1. Acceptance and Eligibility
These Terms of Service (the "Terms") govern your access to and use of the website, products, services, features, content, and offerings provided by Cardiora ("we," "us," "our," or "Cardiora") at cardiora.myshopify.com (the "Site"). By accessing or using the Site, creating an account, placing an order, or using any part of our services, you ("you," "your," or "Customer") acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must immediately discontinue use of the Site and our services.
You must be at least 18 years of age and legally capable of entering into binding contracts under the laws of your jurisdiction to use the Site and place orders. By using the Site, you represent and warrant that you meet these eligibility requirements. If you are accessing or using the Site on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" refer to that entity.
Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
2. The Store and Products
Cardiora operates an online retail store offering health and wellness products to customers throughout the United States. All transactions are conducted in United States Dollars (USD). Our business contact information is as follows:
Store Name: Cardiora
Address: 1900 G St, Sparks, NV 89431, United States
Email: content@cardiora.shop
Phone: 4724342326
Website: cardiora.myshopify.com
We make reasonable efforts to ensure that all product descriptions, specifications, dimensions, features, images, availability information, and other content displayed on the Site are accurate, current, and complete. However, we do not warrant or guarantee that product information is entirely accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may not always reflect the exact appearance of the product you receive due to photography conditions, lighting, screen settings, manufacturing updates, or minor variations in product design or packaging.
We reserve the right to modify, discontinue, limit quantities of, or cease offering any product or service at any time without prior notice. Product availability is subject to change based on inventory levels, supplier availability, and other factors beyond our control. In the event a product you have ordered becomes unavailable after your order has been placed, we will notify you and provide options for substitution or cancellation with a full refund.
Acceptable Use of Product Information
All product information, descriptions, images, and content on the Site are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Site without our prior written consent, except as necessary to use the Site for its intended purpose of browsing and purchasing products.
3. Orders and Order Acceptance
Submission of an order through the Site constitutes an offer by you to purchase the products in your order. All orders are subject to acceptance by Cardiora. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in product or pricing information, suspected fraud, unauthorized or illegal transactions, or failure to meet eligibility requirements.
Your receipt of an order confirmation email does not constitute our acceptance of your order; it merely confirms that we have received your order. Acceptance of your order occurs when we ship the products to you, at which point a contract for sale is formed between you and Cardiora. We reserve the right to cancel any order, even after an order confirmation has been sent, if we are unable to fulfill the order due to inventory issues, pricing errors, product discontinuation, payment processing failures, suspected fraudulent activity, or any other reason at our sole discretion.
If your order is cancelled after payment has been processed, we will issue a full refund to your original method of payment. We will notify you via email if any portion of your order is cancelled or modified.
Order Accuracy
You are responsible for providing accurate, current, and complete information when placing an order, including your shipping address, billing address, contact information, and payment details. We are not responsible for delays, non-delivery, or errors resulting from incorrect or incomplete information provided by you. Please review your order carefully before submitting it.
Order Modifications and Cancellations
Once an order has been submitted, modifications or cancellations may not be possible. If you need to modify or cancel your order, please contact us immediately at content@cardiora.shop or 4724342326. We will make reasonable efforts to accommodate your request if the order has not yet been processed or shipped, but we cannot guarantee that changes or cancellations will be possible.
4. Pricing and Sales Tax
All prices displayed on the Site are in United States Dollars (USD) and are exclusive of applicable sales tax. Prices are subject to change at any time without prior notice. We reserve the right to modify prices, discontinue products, or correct pricing errors at any time, even after an order has been placed.
In the event of a pricing error, we will notify you and give you the option to either complete your purchase at the correct price or cancel your order for a full refund. If we are unable to contact you, we reserve the right to cancel the order and issue a refund.
Sales Tax
Applicable state and local sales taxes will be calculated and added to your order total at checkout based on the shipping destination address. The amount of sales tax charged will depend on multiple factors, including the products purchased and the destination to which the products are shipped. We collect and remit sales tax in accordance with applicable federal and state laws, including economic nexus requirements.
You are responsible for any additional taxes, duties, customs fees, or other governmental charges that may apply to your order based on your location or applicable law. If you are exempt from sales tax, you must provide valid tax exemption documentation prior to or at the time of purchase.
5. Payment
Payment for all orders must be made at the time of purchase using one of the payment methods accepted on the Site. We currently accept major credit cards, debit cards, and other payment methods as indicated during the checkout process. All payments are processed securely through third-party payment processors.
By providing payment information, you represent and warrant that you are authorized to use the payment method provided and that the information you provide is accurate and complete. You authorize us to charge the payment method you provide for the total amount of your order, including the purchase price, applicable sales tax, and any other fees or charges disclosed at checkout.
We use industry-standard security measures to protect your payment information, but we are not responsible for any unauthorized access to or use of your payment information due to circumstances beyond our reasonable control. Your use of third-party payment processors is subject to their respective terms of service and privacy policies.
Payment Authorization and Processing
When you place an order, we (or our third-party payment processor) may obtain preauthorization from your payment card issuer for the amount of the order. If your payment method is declined or payment cannot be processed for any reason, we reserve the right to cancel your order. You are responsible for ensuring that your payment method has sufficient funds or credit available to complete the transaction.
Pricing and Billing Disputes
If you believe you have been incorrectly charged or if you have questions about charges on your account, please contact us immediately at content@cardiora.shop or 4724342326. We will investigate and work with you to resolve any billing disputes in good faith.
6. Shipping and Delivery
We ship products within the United States. Shipping within the United States is FREE for all orders. There are no shipping costs. Orders are typically delivered within 3-5 working days from the date of shipment, though actual delivery times may vary based on your location, carrier performance, weather conditions, and other factors beyond our control.
For detailed information regarding our shipping policies, processing times, delivery methods, tracking, and related matters, please refer to our Shipping Policy page, which is incorporated into these Terms by reference.
Title and risk of loss for products pass to you upon delivery to the shipping carrier. We are not responsible for delays, damage, or loss that occurs during shipping, though we will work with you and the carrier to resolve any issues. You are responsible for providing an accurate and complete shipping address; we are not liable for non-delivery or delays caused by incorrect or incomplete address information.
Delivery Issues
If your order does not arrive within the expected delivery timeframe, or if you experience any issues with delivery, please contact us at content@cardiora.shop or 4724342326 so that we can investigate and assist you. We may require you to work directly with the shipping carrier to resolve certain delivery issues, such as lost or damaged packages.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible products within 30 days of the delivery date for a refund or exchange, subject to the terms and conditions set forth in our Return Policy.
For complete information regarding our return procedures, eligibility requirements, conditions, refund processing times, and related matters, please refer to our Return Policy page, which is incorporated into these Terms by reference. Please note that there is no statutory cooling-off period or right of withdrawal for online purchases in the United States; our 30-day return window is a voluntary policy provided for your convenience.
To initiate a return, please contact us at content@cardiora.shop or 4724342326. Products must be returned in their original condition, unused, with all original packaging, tags, and accessories included. Certain products may not be eligible for return due to hygiene, safety, or other considerations as specified in our Return Policy.
Refund Processing
Refunds for approved returns will be issued to your original method of payment within a reasonable time after we receive and inspect the returned product. Please allow additional time for your financial institution to process the refund and post it to your account. We will notify you via email once your refund has been processed.
8. Intellectual Property
The Site and all content, features, and functionality available on or through the Site, including but not limited to text, graphics, logos, images, photographs, product descriptions, software, code, design elements, user interface, audio, video, data compilations, and the selection and arrangement thereof (collectively, the "Content"), are owned by Cardiora, our licensors, or other content providers, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The Cardiora name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Cardiora or our affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.
Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Content solely for your personal, non-commercial use in connection with browsing and purchasing products. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content, except as necessary to use the Site for its intended purpose or as expressly permitted in writing by us.
Prohibited Uses of Intellectual Property
You may not, without our express prior written consent: (a) modify, copy, or create derivative works based on the Site or Content; (b) distribute, transmit, broadcast, or otherwise make the Site or Content available to any third party; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Site or any software used to provide the Site; (d) use any robot, spider, scraper, or other automated means to access the Site or collect Content; (e) remove, obscure, or alter any copyright, trademark, or other proprietary rights notices from the Site or Content; or (f) use the Site or Content for any commercial purpose or for the benefit of any third party.
User-Submitted Content
If you submit, post, or transmit any content, materials, feedback, suggestions, or communications to us through the Site or otherwise (collectively, "User Content"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, transferable, sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media or format, whether now known or hereafter developed, for any purpose, including marketing, promotional, and commercial purposes.
You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant the foregoing license, and that your User Content does not and will not infringe, violate, or misappropriate any third-party intellectual property rights or other rights.
9. Acceptable Use
You agree to use the Site only for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws and regulations. You agree not to use the Site:
- In any way that violates any applicable law or regulation;
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Cardiora or users of the Site or expose them to liability;
- To transmit or procure the transmission of any advertising or promotional material without our prior written consent;
- To impersonate or attempt to impersonate Cardiora, a Cardiora employee, another user, or any other person or entity;
- In any way that infringes upon the rights of others, or that is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm or offend Cardiora or users of the Site or expose them to liability;
- To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
- To attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or
- To otherwise attempt to interfere with the proper working of the Site.
We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing content from the Site, suspending or terminating the account of such violators, and reporting violators to law enforcement authorities.
10. Disclaimers of Warranties
THE SITE, ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CARDIORA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
CARDIORA DOES NOT WARRANT THAT THE SITE, CONTENT, PRODUCTS, OR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE