Contact Us

Get in Touch with Cardiora

We're here to help! Whether you have a question about our products, need assistance with an order, or simply want to learn more about what we offer, the Cardiora team is ready to assist you. We value every customer and strive to provide prompt, friendly support to ensure your shopping experience is exceptional.

Contact Information

You can reach us through any of the following methods, and we'll get back to you as quickly as possible:

Business Hours

Our customer support team is available to assist you during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
  • Saturday – Sunday: Closed

Please note that while we process orders seven days a week, our customer support team operates during standard business hours. If you contact us outside of these hours, we'll respond on the next business day.

Response Time

We aim to respond to all email inquiries within one business day. During peak periods or holidays, response times may be slightly longer, but we always do our best to get back to you as quickly as possible. Phone inquiries received during business hours are typically answered immediately or returned within a few hours.

Order, Shipping & Returns Inquiries

Order Status & Tracking

If you have questions about your order status or need tracking information, please email us at content@cardiora.shop with your order number. We'll provide you with the most up-to-date information about your shipment. Once your order ships, you'll receive a confirmation email with tracking details so you can monitor your delivery in real time.

Shipping Information

We offer free shipping on all orders within the United States. Standard delivery typically takes 3-5 working days from the date your order is shipped. Please allow additional time for order processing before shipment. If you have specific delivery questions or need expedited options, please contact us and we'll do our best to accommodate your needs.

Returns & Exchanges

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you need to return or exchange an item, we accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging to qualify for a return.

To initiate a return or exchange, please contact us at content@cardiora.shop with your order number and details about the item you wish to return. We'll provide you with return instructions and a return authorization. For complete details about our return policy, eligibility requirements, and refund process, please visit our dedicated Returns & Refunds page.

Product Questions & General Inquiries

Have a question about a specific product, ingredient information, sizing, or availability? We're happy to help! Reach out via email or phone, and our knowledgeable team will provide the information you need to make an informed purchase decision.

For general inquiries about Cardiora, partnerships, media requests, or wholesale opportunities, please email us at content@cardiora.shop and we'll direct your inquiry to the appropriate team member.

We Value Your Feedback

Your satisfaction is our priority, and we're always looking for ways to improve. If you have feedback about your experience with Cardiora—whether it's a compliment, a suggestion, or a concern—we want to hear from you. Your input helps us serve you better and continually enhance our products and service.

Thank you for choosing Cardiora. We look forward to assisting you!